Yeah, I’d suggest another service if you actually intend to use customer service ever. The fact they don’t have phone support is telling – their support people have no idea what they are doing.
Bill.com is ideal for small- and medium-sized businesses that want an end-to-end solution for automating business payments. It can also be used by banks, accounting firms, and wealth management companies for serving their clients. As such, it has become a trusted partner of several of the largest financial institutions in the U.S., including top accounting firms and popular accounting solution providers. Bill.com is not accredited by the Better Business Bureau but has a B+ rating on the site.
great For Paying Bills
One of the greatest advantages of using Bill.com is that it can significantly reduce the time it takes to pay vendors, whether local or international. On average, customers using the platform have saved 50% of time spent on accounts payable processes which can amount to 36 businesses annually. Moreover, customers reported getting paid two times faster.
Even if it gets mis-routed through Arkansas before getting to you, that will be less stressful and you will get it sooner than getting the money through this crap site. I was buying drinks online from a liquor store in Bondi and they asked for my details online to create my account for JImmy Brings. They are definitely scammers, so I have reported to the bank and will call police tomorrow. These people sit on your money, collecting interest, while you wait for your hard earned cash. On top of that – an international transfer that would normally take 2 days, tops took a week, with this parody of a service. If you try to log in to bill.com from outside the U.S. it won’t let you in because you don’t have a U.S. bank account/routing number, U.S.
TBH that often didn’t work, but now I see bill.com has this client listed as “Net 30” and I apparently am not even allowed to change it. So now it automatically takes over a month to get paid. The site sends me in a loop of entering my email and sending me a reply to reset. Maybe my browser settings are off or something, but if the solution to my issue is easy, then it should be more readily apparent or easy enough for a human being to answer. If you spend all of your time in Bill.com, it’s probably a great product. However, everything breaks down when you use any of their integrations. Both the Quickbooks Desktop and the merchant account interfaces to Vantage/Paytrace have so many bugs.
First, you must send bills into Bill.com through either uploading, email, or faxing. Keep in mind that against an extra cost, Bill.com gives you the option to speed up the process. To get hired with the company there are 8 assessments one must take. Then once hired there is a 5 week non-effective training. The training does not really effectively gear one for all scenarios or events that one can encounter when in their position. In training there are 2 tests to take before you start your position. Training is somewhat inefficient when it comes to your role.
Perhaps the best way to decide which platform works best for your business is to try them out and see. Contact Sourcery today and request a free demo to see if the product helps you improve your business efficiency and success. Eric Gerard Ruiz is an accounting and bookkeeping expert for Fit Small Business. He completed a Bachelor of Science degree in Accountancy at Silliman University in Dumaguete City, Philippines. Before joining FSB, Eric has worked as a freelance content writer with various digital marketing agencies in Australia, the United States, and the Philippines.
Bill.com is unique in that it unites businesses, accountants, and banks in business payments. It brings together systems, documents, and people to simplify the process of paying bills, receiving payments on invoices, and keeping books up-to-date. Bill.com offers a convenient two-in-one solution for billing and invoicing. Its A/P automation and A/P workflow make billing simpler with less data entry and easier with approvers on standby. If your vendors are also using Bill.com, it’ll be easier for them to track their invoices with invoice statuses. In our Bill.com review, we also explored the possibilities of integrating Bill.com with QuickBooks Online and Xero. Bill.com’s invoicing and basic accounts receivable features are free in the A/P subscription.
For this reason alone, we consider that Bill.com’s customer support service could be better. Bill.com is a provider of cloud-based financial software. The company partners with several of the largest U.S. financial institutions, including the majority of the top 100 U.S. accounting firms, and popular accounting software providers. Bill.com is a reputable bill payment platform that helps businesses manage cash inflows and outflows with ease.
Approval workflows in Bill.com will bring clarity and time savings to any small to medium sized business. The tracking by vendors is easy to see payment deadlines, credit memos, and the status of the invoice. Bill.com is a solution to automate your accounts payable and receivables that integrates with cloud based accounting software like QuickBooks. While Bill.com has a few notable features, its competitors in the space, such as Sourcery, may offer a more dynamic solution that is customizable according to your specific needs. Accounts receivable – My list so far has been focused on the A/P side of Bill.com, but the invoicing and payments receipt side of Bill.com is also robust.
Overall, great software for managing accounts payable. There are all kinds of dashboards where you can see the status of your payables on one screen which is convenient. Would definitely recommend to small/midsize business. Bill.com offers four pricing plans for businesses and one plan for accountants.
- Bill.com is not accredited by the Better Business Bureau but has a B+ rating on the site.
- Airbase is a modern expense management tool that helps you to automate AP accounting.
- On the other hand, Bill.com also offers plans for accounting firms that cost $49 per month.
- Bill.com’s intelligent virtual assistant can read handwritten invoices and capture important information like vendor name and amount due.
- This website creates MS Access Databases for personal use, writers, and businesses.
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. First, the tool has a template for invoicing creating that allows you to personalize and create the invoices straight into the accounts receivable software. Further, Bill.com’s main goal is to help small and medium-sized businesses through their tool to gain time for their business. They accomplish this by integrating with other software such as Quickbooks, Xero, and Oracle NetSuite. Last, the Bill.com app for Apple and Android will enable you to approve and pay your bills on the go. Business bill pay hassles are a thing of the past with Bill.com.
PC Mag noted it does not function like a double-entry system, and may therefore appear to be lacking in features. But, the magazine stressed, Bill.com is not trying to do everything that other solutions do. True to its name, Bill.com’s primary function is to facilitate domestic and international payments. It includes all aspects of accounts payable, including electronic invoicing and a range of fund transfer capabilities. Receiving bills and sending invoices via email can be a problem without proper segregation of documents. On Bill.com, you’ll be provided with a specific email address where you can send invoices to customers and receive bills from vendors.
- In Bill.com, that process would involve myriad tasks, like establishing the link between the site and your accounting software if you use one of the supported solutions.
- While many users lauded the platform’s ease of use, document management features, and accounting integrations, some were dissatisfied with the customer service.
- Bill.com has profiles on Facebook, Twitter, LinkedIn, YouTube, and Instagram.
- Responses have not been reviewed, approved or otherwise endorsed by the vendor or bank advertiser.
- After graduating, she began her career as a freelance writing generalist before finding a niche writing about SaaS.
- Moreover, Bill com has an interesting set of integration which makes it easy for 80% of small and medium-sized companies to connect and use it.
The platform is equipped to automate everything from collecting and validating invoices to approving them to processing payments. It can accommodate all invoices via email or even let you scan and upload them to your digital inbox. After which, all you have to do is generate a new bill, input a few vendor-specific details, send it to your approvers, and pay it using ACH. Alternatively, it can automatically print checks for vendors that prefer it. It will then record the transaction on your accounting system.
The platform features an enterprise-level fraud protection plan to safeguard sensitive information. Bill.com’s AI-powered Intelligent Virtual Assistant automatically extracts and enters invoice and vendor information. We have added more information about Bill.com, including its features, additional products, and price comparisons. Compare Bill.com to top competitors including FreshBooks and Invoice Home.
Gone are the days of posting and cashing checks in the bank, with Bill.com, you can choose how to be paid, and make payments easily. Give your customers a choice of ways to pay online, via credit card, PayPal, direct from their bank, even auto-pay so paying you is easier and more convenient than ever. As your receive checks and online payments, Bill.com makes your deposits for you, and updates your accounting program when you sync. Simplify your receivables management with Bill.com’s bill.com review Accounts Receivable worry-free online invoicing. Divvy, recently acquired by Bill.com, offers an all-in-one platform for spend management, including expense management and AP management solutions. Supported by a corporate credit line, Divvy provides tools to set up budgets and control spending while giving businesses the flexibility to spend how they need to. Users can easily track spending in real time, approve or deny requests for funds, and sync data with their accounting system.
Customers can log into a password-protected site and authorize payment for invoices you’ve sent. They can also authorize automatic payments from their bank accounts or credit cards, which can help you get paid faster, but which must be set up very carefully. If you use the provided default form, you complete it by selecting from drop-down lists and entering data in the given fields. There are three different templates that you can modify by adding or removing standard fields. Those field options are as generous as those in most accounting websites. Invoices can include, for example, sales tax, discounts, and payments. You can add attachments and send completed forms via email or US mail.
The software will get quality sync with other operating system and bring all the data to a single platform. https://www.bookstime.com/ Concur Expense is a cloud-based travel and expense management software that allows users to…
People hired at the Leadership and Management level are very poor and do not work with their staff at all. It takes great people at the top to make a company great and sustainable for a long period of time. Don’t apply and then allow management to use you as a crutch to help them resolve an issue. The experience has been great for our organization – even for team members that think tracking… Stampli gives AP full control of the invoice lifecycle. By centering communications on top of the invoice, approvals… “The software is pretty constructive. Quiet happy with its aid.”
Plastiq is a simplified and more affordable option compared to Bill.com. They offer a solution for accounts payable and receivable without a sign-up fee, subscription fee, or fees for most transactions. They do, however, charge a 2.85% fee for both credit and debit transactions. This is a key distinction to keep in mind when comparing Plastiq to not only Bill.com, but to… You can send electronic invoices to your customers on Bill.com, while also getting access to recurring invoices, unsettled payments and more. Businesses can access Bill.com payment processing platform and get paid by ACH and credit cards. Bill.com is a cloud-based online business payment platform that works with top accounting applications such as QuickBooks, Xero, Intacct and NetSuite.
In addition, the platform charges $19 per “approver” user. There are additional transaction fees, including $0.49 per ePayment, $0.49 per bill for auto entry, $0.99 for a Paypal payment and $9.99 to $19.99 for fast pay fees. Bill.com also has a mobile app that you can use to capture receipts and approve bills on the go. With the mobile app, users can still process bills from vendors and approvers can review submitted bills even if they are away from their desktop. Approvers can swipe right to approve bills and swipe left to reject them. You can set logical arguments and criteria when creating policies. In this way, Bill.com can assign approvers for you automatically if the transaction matches the criteria.
We show reviews chronologically, and you can filter by star rating, language, location, or keyword. I have tried to reach out to support but their answer is not helpful at all. It is also sent from a mail that can’t be replied on. The ease of use for the inbox and being able to break apart multiple invoices in one document. Bill.com solved a problem for us needing AP software but after 2 years we found that there were much better products out there for a fraction of the price of bill.com.
In this way, you can access all W-9 forms easily in the W-9 folder or access a specific W-9 by going to the vendor profile. In the image below, you’ll see some fields completed for you automatically. The company recently implemented a new interface which is confusing at times.